Neuroinclusive Insights
Website: www.neuroinclusiveinsights.co.uk
Email: lucy@neuroinclusiveinsights.co.uk

Last updated: January 2026

Neuroinclusive Insights is committed to protecting your privacy and handling your personal data in a transparent, lawful and secure way.

This Privacy Policy explains how your personal information is collected, used, stored and protected when you:

• visit this website
• contact Neuroinclusive Insights
• book or receive coaching, training or consultancy services
• subscribe to communications

Neuroinclusive Insights complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller is:

Neuroinclusive Insights
Email: lucy@neuroinclusiveinsights.co.uk

Depending on how you interact with Neuroinclusive Insights, we may collect:

• Name
• Email address
• Phone number
• Organisation name and role (where relevant)

• Information you choose to share during enquiries, discovery calls or sessions
• Notes relating to coaching, consultancy or training (where applicable)

• IP address
• Browser type
• Pages visited
• Cookies (see section 10)

Payments are processed securely via third-party providers (e.g. Stripe or PayPal). Neuroinclusive Insights does not store full payment card details.

Your data may be collected when you:

• complete a contact or enquiry form
• email or contact Neuroinclusive Insights directly
• book a discovery call or session
• engage in coaching, training or consultancy
• subscribe to newsletters or resources
• use the website

Your personal data is used to:

• respond to enquiries and communicate with you
• provide coaching, training and consultancy services
• manage bookings and administration
• issue invoices and process payments
• improve services and website functionality
• meet legal, regulatory and professional obligations

Your data will never be sold or shared for marketing purposes.

Under UK GDPR, personal data is processed on the following lawful bases:

• Consent – where you have given clear permission
• Contract – where processing is necessary to deliver agreed services
• Legal obligation – where required by law
• Legitimate interests – for administration, service improvement and professional practice

Neuroinclusive Insights understands that coaching and consultancy may involve sharing sensitive personal information.

All information shared is treated confidentially and respectfully. Information will only be disclosed where:

• there is a serious risk of harm to you or others
• disclosure is required by law
• you have given explicit consent

Personal data is stored securely using password-protected systems and secure platforms.

Appropriate technical and organisational measures are in place to protect your data from unauthorised access, loss, or misuse.

Data is retained only for as long as necessary for the purpose it was collected, in line with professional and legal requirements.

Your data may be shared only where necessary with:

• professional advisors (e.g. accountant) under confidentiality
• secure service providers (e.g. booking, email, payment platforms)

All third parties are required to handle your data securely and in accordance with data protection law.

This website may use cookies to improve user experience and understand website usage.

You can control or disable cookies through your browser settings.

You have the right to:

• access your personal data
• request correction of inaccurate data
• request erasure of your data (where applicable)
• restrict or object to processing
• request data portability
• withdraw consent at any time

To exercise your rights, contact: lucy@neuroinclusiveinsights.co.uk

If you have concerns about how your data is handled, please contact Neuroinclusive Insights in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

This Privacy Policy may be updated from time to time. The most recent version will always be available on this website.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Neuroinclusive Insights
Email: lucy@neuroinclusiveinsights.co.uk